What number should I enter?

The phone number registered to your ShopeePay account, written in full without spaces, starting with 08.

How long does it take for the balance to arrive?

Usually a few minutes after the payment is confirmed. Orders are processed automatically, 24 hours a day.

My balance order has not arrived. What should I do?

Check the order status on your invoice page or in your order history. If it is paid but nothing has arrived, contact us at cs@itemgame.com or WhatsApp +62 877 7077 7770 with your invoice number.

What happens if I enter the wrong ShopeePay phone number?

The order is sent to the ShopeePay phone number you entered and cannot be pulled back once delivered, so double-check it before you pay.

Do I need to log in or share my password?

No. We only need your ShopeePay phone number. ItemGame never asks for your password or verification codes.

Which payment methods can I use?

Options include QRIS, e-wallets such as DANA, OVO, ShopeePay and LinkAja, bank virtual accounts, and cash payment at Alfamart or Indomaret. The full list appears on the payment page at checkout.

Top Up ShopeePay Balance with Phone Number

Name: ShopeePay
SKU: shopeepay
Availability: InStock
Rating: 5.0 (17 reviews)

About ShopeePay

ShopeePay is the e-wallet built into the Shopee app and accepted at many offline merchants through QRIS. Besides checkout, the balance covers bills, transfers and everyday payments. This page tops it up using the phone number on your Shopee account.

What You Can Buy

ShopeePay balance in three amounts: 10,000, 20,000 and 100,000. Small amounts cover a shortfall at checkout, while 100,000 suits regular shopping. ShopeePay has different balance limits for basic accounts and verified ShopeePay Plus accounts; if your current balance plus the top-up exceeds your limit, ShopeePay may reject it.

How to Top Up ShopeePay on ItemGame

Choose the balance amount.
Enter your ShopeePay phone number. Use the active number registered to your Shopee account with ShopeePay enabled.
Pick a payment method and pay.
After the payment is confirmed, the balance is sent to your ShopeePay account automatically. Check it on the app’s home screen.

Tips

Double-check the phone number. Balance sent to another number cannot be pulled back.
Check your ShopeePay balance limit in the app first.
Keep your invoice number until the balance appears.