Which Indosat number prefixes can I top up?

Indosat IM3 numbers usually start with 0814, 0815, 0816, 0855, 0856, 0857 and 0858. Make sure the number is active.

How long does it take for the credit to arrive after payment?

Usually a few minutes after the payment is confirmed. The process runs automatically, 24/7.

My credit hasn't arrived. What should I do?

Check your balance with *123# or in the myIM3 app, then check the order status on your invoice page. If it shows as successful but the credit hasn't gone up, contact support at cs@itemgame.com or WhatsApp +62 877 7077 7770 with your invoice number.

I entered the wrong phone number. Can it be reversed?

Credit is sent to the number you entered and can't be pulled back once delivered. Make sure the number is correct before paying.

Does this credit extend my card's active period?

Regular credit generally extends the active period of your Indosat card according to the operator's terms. Check your latest active period in the myIM3 app after the credit arrives.

Do I need to log in to the myIM3 app?

No. The top-up only needs your Indosat phone number. ItemGame never asks for a password or any OTP code.

Which payment methods are available?

Options include QRIS, e-wallets, bank virtual accounts and cash payment at Alfamart or Indomaret. The full list is shown on the payment page.

Top Up Indosat IM3 Credit by Phone Number

About Indosat Credit

Indosat Ooredoo Hutchison, with its IM3 brand, is one of the largest mobile operators in Indonesia, and its coverage keeps expanding across the country. Regular credit is still needed to keep your SIM card active, make calls and send SMS to other operators, and buy data packages through the dial menu or the myIM3 app. This page lets you top up Indosat credit straight to any number, any time, without having to find a phone credit counter.

What You Can Buy

The items on this page are regular Indosat credit in a range of denominations: Indosat 5.000, 10.000, 12.000, 15.000 and 20.000 for small needs, mid-range denominations from 25.000 to 100.000, and large denominations from 150.000 to 1.000.000. This regular credit adds to your card’s main balance and can be used for all Indosat services, including buying data packages in the myIM3 app or through a dial code.

How to Top Up Indosat Credit on ItemGame

Choose the Indosat credit denomination you want from the item list.
Enter the destination Indosat phone number in the field provided, written in full starting with 08, without spaces or dashes. Indosat numbers usually start with 0814, 0815, 0816, 0855, 0856, 0857 or 0858.
Choose a payment method, such as QRIS, e-wallets (DANA, OVO, ShopeePay, LinkAja), a bank virtual account or cash at Alfamart or Indomaret, then complete the payment.
Once the payment is confirmed, the credit is sent automatically to the destination number. Check your balance with the dial code *123# or in the myIM3 app.

How to Check Your Indosat Phone Number

Make sure the number you enter is an active Indosat number, not a number from another operator. If you’re not sure about your own number, check the home screen of the myIM3 app or the SIM card settings on your phone. A card that’s past its grace period may not be able to receive credit, so check the card’s status before buying.

Tips

Check the Indosat phone number twice before paying. Credit sent to another number can’t be pulled back.
Make sure the number starts with an Indosat prefix so the transaction doesn’t fail.
Pick a denomination that fits your needs, for example a small one to extend your active period or a large one to buy a data package.
Keep your invoice number until you see the credit added.
If the credit hasn’t arrived after a few minutes, check your balance with *123#, then contact support with your invoice number if it’s still missing.

With your credit topped up, your Indosat number stays active and ready to use.